BRED Bank has confirmed that 20% of their retail clients and 60% of their corporate clients have been assisted as they are facing financial difficulties due to the COVID-19 pandemic.
This has been confirmed by the Bank CEO Thierry Charras-Gillot who says many of their customers have asked them for help and they have assisted when the request was justified.
BRED Bank says applications for those people who have lost their jobs and sources of income have been approved while they are still processing more applications.
They say any customer-facing hardship may contact the Bank where their application will be assessed on a case by case basis and assistance will be provided to all customers who face genuine hardship.
The bank also says customers are contacting them daily and the numbers are increasing.
Meanwhile, Charras-Gillot says that out their 135 employees, 40 to 50 employees are working from home, mainly for reasons of social distancing as they strictly follow the directives issued by the government.
He says this allows their staff who continue to work at the bank's head office to have space, since 1 out of 3 positions is occupied.
The CEO adds that no employees have been made redundant none of them had their pay cut and they are even welcoming new staff.
